Returns Center

How it Works

Select the items to return and/or exchange

Get a refund estimate and a shipping label

Send it off when you can (within two weeks)

Common Returns Questions

What items are returnable?

  • Items delivered within 60 days of purchase
  • Unworn & Unused items
  • All tags attached

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

What items are non-refundable?

  • Items marked as final sale
  • Warehouse Sale items
  • Mystery Box purchases
  • Gift cards
  • Original shipping charges except in cases where we have made a shipping error

What if I purchased an Alice + Whittles item? 

If you purchased a pair of Alice + Whittle boots and need to request a return or exchange, please fill out this form and we'll be in touch shortly! 

What if I purchased a BEDSTU product? 

If you purchased a BEDSTU product, feel free to email us at so we can assist you with the process as these will go back to the BEDSTU warehouse. Please see the full return and exchange policy here

How soon will I get my refund?

Your return will be processed within 1-2 weeks of receipt.  Once we receive and inspect your items, you should receive the refund into your account within 48 business hours.

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